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Terms & Conditions

Cardverse Terms and Conditions

1. Introduction

Welcome to Cardverse. By using our website and services, you accept the following Terms and Conditions. Please read them carefully before using our site.

2. Acceptance of the Terms

By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use the Services.

3. Changes to the Terms

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

4. Products and Services

  • Product Description : We do our best to ensure that product descriptions are as accurate as possible. However, we do not warrant that the descriptions are complete, current, or error-free.
  • Prices : All prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • Availability : Some products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

5. Orders and Payments

  • Acceptance of Orders : We reserve the right to refuse any order placed by you. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order.
  • Billing Information : You agree to provide current, complete and accurate purchase and account information for all purchases made in our store.
  • Payment Methods : We accept major payment methods, including credit cards, PayPal and other methods listed on our site.

6. Returns and Refunds

Please see our ( return policies ) for detailed information on our returns and refund process.

7. Intellectual Property

All content on Cardverse, including text, graphics, logos, images, audio clips, videos, and software, is the property of Cardverse or our content suppliers and is protected by copyright and trademark laws. Unauthorized use of the Content may violate copyright, trademark and other laws.

8. Limitation of Liability

In no event will Cardverse, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damages, losses, claims, or any direct, indirect, incidental, punitive, special or consequential of any kind, including, without limitation, loss of profits, revenue, savings, data, replacement costs, or similar damages, arising out of your use of any service or products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the service or any content (or product) posted , transmitted or made available through the service, even if advised of their possibility.

9. Compensation

You agree to indemnify, defend and hold harmless Cardverse and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by third parties due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

10. Applicable Law

These Terms and Conditions and any separate agreements under which we provide you services will be governed by and interpreted in accordance with the laws of Italy.

11. Contacts

For questions regarding these Terms and Conditions, you can contact us at:

Cardverse Email: info @cardverse.it

Address: Via Alessandro Volta 25, Pontecagnano Faiano 84098 (SA)

12. Effective Date

These Terms and Conditions are effective as of 04/08/2024

AVAILABILITY AND PAYMENTS

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept a wide range of payment methods, including PayPal, bank transfer and credit card debit.

PENDING PAYMENT ORDERS

If you have opted for bank transfer, your order may remain on hold for up to three days, after which it will be cancelled. It is important to note that during this period, the goods will not be reserved and therefore not guaranteed.

INSTALLMENT PAYMENT OPTION

It is possible to pay in installments using PayPal, but only for orders with a minimum amount of €30.

REFUND PROCEDURE

To request a refund, simply contact our customer service via the "Need help?" button. located at the bottom right. Once your right to a refund has been confirmed, your request will be processed on the first available working Friday. Please note that refunds will be processed by 7pm every Friday and may take some time depending on the payment method used.

PRODUCTS NOT AVAILABLE FROM THE SUPPLIER

Sometimes some products may no longer be available from the supplier. If this happens, we apologize in advance and will be forced to proceed with the refund or replacement of the order.

CHANGES TO THE ORDER

You can make changes to your order by contacting our customer service. Please note that changes will not be possible once shipment has been made.

ALLOCATION

In some cases, due to high demand, we may receive less goods than requested by our suppliers. This is known as "allocation". We will do our best to redistribute available quantities equally across all orders to ensure a minimum quantity for each customer.

PREORDERS

For pre-orders, we offer exclusive discounts and require advance payment. Orders will be processed in the order received once the product is available. However, there may be changes in the quantities of products allocated by the publisher, and in such case, we will do our best to accommodate all requests.

DELIVERY AND SHIPPING

SHIPPING IN ITALY

We offer the shipping option with different couriers for all our products, ensuring fast delivery within 24/48 hours. The fixed cost for this option is €5.90 for all of Italy (with the exception of the islands), without limits on weight or size of the products. Every shipment with GLS includes a tracking code to track the package. And if your order exceeds €150, shipping is free.

SHIPPING ABROAD

For international shipments, we use the GLS or FEDEX shipping option, which ensures delivery in 2/4 days. The cost for this option is €15 for parcels up to 5kg. Every shipment with GLS or FEDEX includes a tracking code to track the package. And if your order exceeds €150, shipping is free.

RELEASE DATE AND SHIPPING

Product release dates are indicative and provided to us by the manufacturers, therefore they may be subject to changes or delays. We will keep you updated on any changes after receiving official communications from distributors. Even if the product meets the official release date, shipping does not take place immediately. You will have to wait for the order to be processed and shipped, which will happen in chronological order. You will receive an email notification as soon as the shipment is on its way and your products will be delivered within the next 24/48 hours.

SHIPPING FOR MIXED ORDERS

If you have an order containing both pre-ordered and already available products, the shipment will take place in a single solution upon arrival of all the pre-ordered products. It is recommended to place separate orders for products already available. In case of mixed orders, contact us to unlock the products already available and receive them on time.